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  1. ICMI/Call Center Magazine Network

    The International Customer Management Institute (ICMI) is a global leader in call center consulting, training, publications and membership services.
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    callcentermagazine.com - 2009-04-08

  2. Customer Management Insight

    ICMI's Customer Management Insight. An Online Journal For Customer Contact Professionals Worldwide.
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    cmisight.com - 2009-04-10

  3. Procat – Home – Call Center Consultancy, E-Commerce, Work Proces Automation

    PROCAT International LLC. was formed in 2004 led by 20 years industry experience of its managing partners in Customer Interaction and Process Automation in ...
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    www.procatint.com - 2009-02-06

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